Shipping Policy
Effective September 8, 2026
Where we ship
G&C Innovations LLC, operating under the G&C Reconstix brand, plans to ship eligible orders to addresses within the United States. We may restrict or cancel shipment to locations where a product cannot lawfully or safely be delivered. Availability for Alaska, Hawaii, U.S. territories, P.O. boxes and military addresses will be confirmed before ordering opens.
Processing
In-stock orders are generally expected to process within 1–3 business days, excluding weekends and federal holidays. High-volume orders, address verification or compliance review may require additional time.
Delivery estimates
Standard delivery is generally expected within 2–7 business days after carrier acceptance. Estimates are not guarantees and may be affected by weather, carrier conditions, holidays or an incorrect address.
Rates and free shipping
Planned standard U.S. shipping is a flat $7.99 for qualifying retail orders under $99 and free for qualifying retail orders of $99 or more after discounts and before tax. Shipping charges will be shown before payment. Expedited shipping and oversized shipments may not qualify. Volume and wholesale shipping will be quoted separately.
Tracking and address changes
Tracking will be sent to the email provided at checkout when available. Customers must provide a complete deliverable address. Contact us immediately about an error; an address cannot be changed after carrier acceptance.
Packaging and shipment records
Research solutions are planned to ship in sealed or tamper-evident product packaging appropriate to the final product configuration. Exterior shipping containers will be professional and discreet, while required product labels and safety information will remain visible on the product packaging. Shipment records are planned to connect each research-solution order with its applicable lot number. Vial storage organizers will ship as retail accessories and will not require age or research-use certification.
Lost, delayed or damaged packages
Report visible damage, missing contents or an incorrect shipment within 7 calendar days of delivery. Keep the packaging and provide the order number and clear photographs. For a package marked delivered but not received, check the delivery area and contact the carrier, then email support.gcreconstix@gmail.com with your order number and tracking number so we can review the shipment. Contact us through the same route if tracking stops updating or delivery exceeds the estimated window. We will review carrier information and explain the available resolution; carrier estimates do not guarantee a delivery date.