Customer Care

Shipping Policy

Effective September 4, 2026

Orders are not currently being accepted. This policy will apply when online ordering launches.

Where we ship

G&C Reconstix Laboratories plans to ship eligible orders to addresses within the United States. We may restrict or cancel shipment to locations where a product cannot lawfully or safely be delivered. Availability for Alaska, Hawaii, U.S. territories, P.O. boxes and military addresses will be confirmed before ordering opens.

Processing

In-stock orders are generally expected to process within 1–3 business days, excluding weekends and federal holidays. High-volume orders, address verification or compliance review may require additional time.

Delivery estimates

Standard delivery is generally expected within 2–7 business days after carrier acceptance. Estimates are not guarantees and may be affected by weather, carrier conditions, holidays or an incorrect address.

Rates and free shipping

Shipping charges will be shown before payment. Free standard U.S. shipping is planned for qualifying orders of $150 or more after discounts and before tax. Expedited shipping, oversized shipments and wholesale orders may not qualify.

Tracking and address changes

Tracking will be sent to the email provided at checkout when available. Customers must provide a complete deliverable address. Contact us immediately about an error; an address cannot be changed after carrier acceptance.

Lost, delayed or damaged packages

Report visible damage, missing contents or an incorrect shipment within 7 calendar days of delivery. Keep the packaging and provide the order number and clear photographs. For a package marked delivered but not received, check the delivery area and contact the carrier before contacting us.

Contact

Email support.gcreconstix@gmail.com.